Terms of Use

All retail users are acknowledging the following terms and service.

Refund policy
The purchaser may be entitled to a refund for any purchases made within 30 days in accordance to SHENZHEN EAGER LED CO., LTD.’s Return policy. The purchaser may not receive a refund under certain circumstances.

Order Cancellation
Cancellation of an order will be assessed with a restocking fee of 20% of the original purchase value as stated in SHENZHEN EAGER LED CO., LTD. Cancellation Policy.

Extended Warranty
Extend your Warranty to 3 years by filling out the extended warranty form and returning to SHENZHEN EAGER LED CO., LTD. Standard Warranty expires after 2 years.

Additional Content (Message or Animation)
The first content of messages, images or video are provided free with a purchase of a full color LED panel. For any PC controlled LED panels, additional content requested will be charged per text, animation, or video. Remote controlled LED panels are given preprogrammed animations and images, and no additional content will be inserted. Contact SHENZHEN EAGER LED CO., LTD.’s Customer Service to request additional content.

On-Site Installation
SHENZHEN EAGER LED CO., LTD. may, on occasion, come on-site for local LED panel Installation within 20 miles of SHENZHEN EAGER LED CO., LTD. Installation charges will apply for on-site installation.SHENZHEN EAGER LED CO., LTD. reserves the right to refuse installation service to anyone.
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